Session 5

In Class Work
Customer Purchase Path
  • Using Think with Google
    • Select a size, industry + coèuntry to explore
    • What are the digital touchpoints
    • Define each touhcpoint - what is it - how doers it engage your customer?
    • Post a screen of the Customer Journey in your blog + the definitions of each touchpoints
    • Select a different - industry ot country - are the touchpoints the same or different?

  • Multichannel Marketing Campaigns
    • Select a hotel to research samples for their multichannel marketing efforts
    • Evaluate - is their a consistent message to engage customers at the various digital touchpoints?
    • Model for Evaluation - multichannel marketing campaign
      • Mobile site + pop up
      • Social component - select 2
      • Website - components - onsite marketing message
      • PPC - paid advertising


Classwork Submit Link

Group A


Group B

Group C




Homework for Session 5





Homework Submit

Group A

Group B

Group C

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